Frequently asked questions
Beginner RYDE: What do I need to know about my first RYDE?
RYDE is for all fitness levels and abilities. Our instructors push you to work hard during every RYDE, but you are always in control of the intensity of your workout. If you have never cycled before, we recommend grabbing a bike in the middle of the room, so you can see the instructor and follow the lead of the front row ryders. This will help you make your way up to the front of the room as your skills progress and you learn the ropes.
How early should I arrive?
First time guests should arrive 15 minutes prior to class so our staff can get you set up properly on your bike. Returning guest should arrive 10 minutes prior to class.
When does the RYDE schedule get released?
The booking goes live on Mondays at 12pm. Classes fill up quickly and are on a first come first serve basis….so be sure to book your bike early!
What type of shoes do I need?
Proper shoes provide a safe cycling experience on the bike and also help keep knees, hips
Is there an age requirement?
In order to
Do you offer gift cards?
Yes. You may purchase a digital gift card on our website or request a physical gift card at our studio. You may use gift cards to purchase classes or apparel.
What happens if I need to cancel my class?
In order to cancel your class and receive a credit to your account, you must cancel your class 8 hours prior to your scheduled class. This allows the studio enough time to fill the spot in class or pull someone off the waitlist. If the rider does not cancel the class within this timeframe their class will be lost. If a rider does not show up for a reserved class, the class will be lost.
For those with unlimited memberships, a $5 no show/late cancel fee will be charged.
What happens if I am running late for class?
The doors to the cycle room will close at the start of class. Late ryders will be alloted a 5 minute grace period once class begins. If you are running late, call the studio in order for us to try to accomodate you and also not disrupt the class in session.
What should I bring to classs?
We recommend that you bring plenty of water and a towel!
Yes. A group RYDE is
How many calories will I burn?
Calories burned depends on body weight and the intensity of effort during your RYDE. In a typical 45-minute class, you will burn an average of 300 to 700 calories. You will receive a summary of your workout (including estimated calorie count) via email after each class, provided you have accurately entered your age and weight in your online account. You can also keep track of your progress by logging into your online account and viewing your profile.
I noticed the bikes have consoles. How can I see my results?
Our RYDE system will privately track your performance during each RYDE. Login to your RYDE online account to see your results and track your progress.
We will be implementing this system the end of September 2021.
Is it safe to lift weights on a bike?
Yes, all free weight exercises are performed while maintaining proper biking form.
Should I cycle if I am pregnant?
Many pregnant women are able to cycle well into their pregnancy. However, please consult with your physician before engaging in indoor cycling classes.
Classes are first
If spots do not open for that particular spot, your class will be credited on your account.
Do packages expire?
Single classes expire in 30 days. 3 Class pack expires in 60 days. 5 Class pack expires in 90 days, 10 pack expires in 6 months and 20 pack expires in 1 year.